European consumers have high expectations for parcel deliveries in terms of speed, delivery options and tracking information. Thanks to its pan-European presence, B2C Europe can offer e-tailers and consumers the best possible solutions for Home Delivery.
About 60% of Internet users shop online, and E-commerce customer satisfaction is quite high in Europe. However, nearly 85% of online shoppers abandon their shopping carts, chiefly due to limited shipping options and costs. This clearly indicates that shipping and delivery are key value drivers in the online shopping experience, with consumers demanding options that meet their needs.
We provide online retailers with a variety of parcel distribution services for domestic and international markets via numerous agreements with leading national postal operators and private distribution networks throughout Europe.
In addition to Standard and Priority shipping solutions, we also provide Registered and Tracked shipping options across Europe. ParcelPlus is our European Tracked service for sending parcels using the national courier services in the destination country.