Our consumer friendly and affordable return solution
Have access to a local return solution within 24 hours!
Integrated return service from 20 European countries
Straightforward and easy-to-use
Choose between our return portal or our API solution
Max 15 kg
Max 60x40x40 cm
Label instructions available in 16 languages
Fast reimbursement for your customers
Pre-paid or consumer-paid labels available
How does it work?
To become a customer, you have to click the button “Get in touch” and complete the application form.
We will send you the rates, terms and conditions and the login details of the sellers’ portal.
Login to our portal, this portal allows you to enter or upload return data and generate Free to consumer or Paid by consumer returns labels for your customers.
Our sellers’ portal will allow you to send returns labels by email to the customer.
For each individual return shipment, you can select a “Free to consumer” or “Paid by consumer” label.
The customer will print the returns label and affix this to the return package.
We will charge your credit card or debit your bank account or send you a weekly invoice.